Business hours are Monday to Friday, 6:00 AM-9:00 PM ET. You'll also find help through the chat feature. The page contains helpful links for various inquiries including customer support. You can email Tidal by clicking on the contact us link. Visit a brick-and-mortar Best Buy store or for this offer. When you purchase a Tidal subscription through Best Buy, you receive up to a 90-day free trial period so you can listen to Tidal's featured and popular music for an extra three months. Through a partnership between Tidal and Best Buy, users can pay for their monthly subscriptions or prepurchase a year's subscription through Best Buy. Those applying for discounted plans are subject to verification.
First responders also qualify for a 30-day free trial period. Tidal acknowledges community heroes by offering up to 40% off all subscriptions to active and retired police officers, emergency medical technicians, emergency medical services and firefighters. There's also a 30-day free trial period after which the discounted rate applies. military who served or are serving qualify for up to 40% off their subscription. To apply for a discount, verify your identity and then re-verify every 12 months to continue to receive the student discount. In addition, students also get a 30-day free trial period. Eligible students include high school students who are 16 years or older and college students.
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